INFO

SPECIAL ORDERS

A non-refundable deposit of 50% is required on all bulk and special orders, no exceptions. The requested image or wording must be forwarded via email, preferably, in jpg, svg or png format. If there are any discrepancies with the provided image(s), it will be brought to the attention of the customer. A proof of the requested design will be forwarded which will require confirmation via email prior to the start of the final product. If any changes are necessary, changes must be requested prior to providing confirmation and prior to the start of the final product. Once confirmation has been given, final payment must be paid in full in order for production of the final product to begin.

All other custom orders must be paid in full at the time the order is placed.

SHIPPING & DELIVERY

All products are shipped via USPS.com. Please allow up to 5-7 business days for processing & shipping. During holidays and/or promotional sales please allow 7-10 business days for processing & shipping. Tracking confirmations will be available via email once your package has shipped. Packages may require signature for delivery. In the rare case that your order is returned due to inaccurate shipping information, the customer must pay for shipping again for the package to be reshipped to the correct address.

RETURNS/EXCHANGE

We are dedicated to providing top quality service and products. Each of our products and custom designs, which require customer confirmation, go through an extensive review process before being shipped out. Therefore...

*** ALL SALES ARE FINAL! ***

*** NO REFUNDS! ***

*** NO EXCHANGES! ***

We ask that all items are inspected, thoroughly, upon reception. Please contact us immediately if an item is defective, damaged or if you receive an incorrect item, so that we can evaluate the issue and make it right.